The Leeds-based IT specialists, Everon, has urged businesses across Yorkshire to maintain their focus on data security and GDPR compliance after it was the first business to uncover a worldwide issue on an important Microsoft support website.
The company, which is a Microsoft Certified Partner, utilises a Microsoft technical support portal on a daily basis to report any issues that their clients may be experiencing. On the 18th January, Everson’s IT support engineers were routinely logging the issues for clients when they noticed that it was possible to see the personal details for the tickets logged by every other Microsoft Certified Partner worldwide.
The Operations Manager, Stuart Crane said:
“We reported this issue immediately to Microsoft so the data breach could be resolved quickly. We were extremely surprised to see that even one of the international giants of the digital economy, who are supposed to be at the top of their game when it comes to data security, can find themselves compromised – and potentially open to prosecution.
“This issue with Microsoft serves as an important reminder that there is no room for complacency when it comes to the security of data held by organisations. Since the new GDPR legislation came into effect last May, data security will only grab the headlines when an organisation suffers a breach, so it is vital to stay ahead of the curve and avoid becoming complacent.”
Based in Castleton Mill in central Leeds, Everon is made up of a team of seven people and is fast becoming a growing provider of business and personal IT support for SMEs as well as a developer of websites.