The Hamptons, a care home based in the North-West has recently received two highly coveted industry ratings which demonstrates that it’s head and shoulders above the rest when it comes to the provision of care in Fylde and the surrounding areas.
The Hamptons has received an outstanding for care rating in its first Care Quality Commission (CQC) report whilst at the same time receiving a maximum score rating of ten on the leading care and nursing home reviewing website Care Homes.
As the independent regulator of health and social care in England, CQC monitors, inspects and regulates care services, then publishes it finding for the general public to see so they’re able to make informed decisions about where they want to send themselves of a loved one.
The inspectors gave the overall rating of good, with an outstanding for care, which was due to its compassionate, friendly and high-quality care. The inspectors mentioned how the residents and their relatives felt that the staff went above and beyond in the delivery of their care.
The report went on to say that the team at The Hamptons provided the residents had an enhanced quality of life and helped them flourish through excellent person-centred culture, citing multiple examples were the staff ensured that their attitude and care had a positive influence on those living in the home.
As for scoring a ten on the Care Homes website, the website is designed to provide genuine independent reviews from residents in care homes.
Scoring 10 out of a possible 10, and an average rating of five out of five with 100 per cent of reviewers ‘extremely likely’ to recommend the home to others, The Hamptons received glowing reports with reviewers citing it ‘the best care home I have ever seen’, with an ambience that is ‘a step up from the nearest care centre’ and ‘a venue one can recommend with confidence.”
Scoring a ten is no easy feat. In England, Care Homes has 15,594 homes registered with only 43 receiving a score of ten.
The home manager of The Hamptons, Lorraine Disley commented:
“We are delighted with our outstanding for care rating from the CQC and are thrilled with the feedback that our residents and their families and friends have provided on carehome.co.uk. Both are testament to the passion and continued commitment of the team to only provide the highest standards of care for every individual at The Hamptons.”
Designed, built and operated by New Care, they’re setting a new standard of care since opening its doors for the first time 12 months ago.